If the drivers are installed properly but trainerroad cannot find the ant usb stick there may be conflicting programs as only one program can access the ant usb stick at a time.
Garmin connect usb ant stick not active.
Attempts to access the drive trigger errors such as the following.
Simply plug the stick into your computer s usb port and it will automatically receive your activity data when your compatible fitness device is within range.
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It only takes a few steps to set up your garmin device for garmin connect.
Transfer workout data seamlessly to our free web based community or training center with this usb ant stick.
If that program is on make sure you exit it.
Check for garmin ant agent or garmin express in the system tray.
Although the garmin device shows up in device manager and is displayed as a connected drive in file explorer it is not accessible.
After you upgrade a computer or device to windows 10 certain garmin wearable devices may not work as expected when they re connected to a usb port.