If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
Garage door opener belt not moving.
Since the garage door one of the largest moving parts in your home and an entry point for your home you want to feel confident that everything is going to work the way it should.
If so re engage the carriage check to make sure the chain belt assembly is not broken or off its pulley.
If the rail system is not perfectly level the chain can eventually bind up in the process of working the door.
Check to make sure the pulley is not boken.
Check the breaker controlling the door opener and.
This indicates that something in the opener system has malfunctioned.
A broken chain or belt can also prevent the trolley from moving.
They can hear the motor going but the door itself is not opening.
A belt drive garage door opener is one of the 3 types of door openers available to home owners the other two the chain driven and the screw drive openers have their own specific uses and application.
This will determine if the issue is connected to the door itself or the opener.
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Automatic garage door opener runs but door doesn t move sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
This is frustrating especially if you re trying to get your car out of the garage.
Also the garage door slides along two door rails on either side of the garage.
If the door only moves a few inches and stops the rpm sensor could be bad.
Some problems are associated with the actual installation of the garage door opener.
Detach the opener by pulling the emergency handle downward.
If the cord has accidentally or purposely been pulled the automatic door opener will not work until the chain is re engaged.
Make basic checks first.
Use the tips in our video to troubleshoot the garage door opener if the motor runs but the trolley doesn t move.
The next step is to attempt to open your garage door manually.
If you are able to raise your garage door easily it is not the problem.
The motor will run but will not move the chain.
Motor unit assembly parts rail assembly parts and installation parts for liftmaster belt drive garage door opener models 8550 8550w 8550wl 8550wlb.
Opener runs but the garage door does not move screw drive models make sure the carriage is engaged.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
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This is an easy fix.
Place a level on these and the rail to check to see if they are level.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
Ensure that the unit is plugged in the door isn t locked and if you are using a remote that the remote has batteries.
