When you can close the door with the wall button by holding it down.
Garage door only goes down while holding button.
You will find that the door will only move an inch or so in the close direction and reverse.
It goes partway down reverses direction and goes back up again.
A small amount and the door returns that is the sign of the safety sensor system.
They are denoted by a garage door with an arrow pointing up or down.
Locate the two travel limit dials on either the left or right side of your garage door opener depending on where you are facing.
After a little frustrating experimentation you discover that the door will only completely close when you hold down the button on the wall switch.
They can easily become mis aligned due to bumping twisting and loose mounting.
This is almost always the result of a dirty.
By wade shaddy updated december 19 2018 you push the button to close the garage door.
While you might look to your remote as the issue this very specific issue is a problem with the garage door itself or more specifically the safety sensors at the bottom.
Until it completely closes and the remotes only make the door move.
One of the sensor lights will usually be blinking when there is a malfunction.
This method is the only way to override the safety and close the door.
So if you have to do this to close the door it means the sensor is malfunctioning.
To troubleshoot this issue.
Find a step ladder and place it beneath your liftmaster garage door opener.